Frequently Asked Questions

We aim to deliver most prizes within one week of the live draw and people are always welcome to collect from our studio.

Our competitions run on a professionally developed platform and you are randomly assigned numbers when you purchase your tickets. This adds another layer for randomness. Randomly assigned numbers, live draws and using Googles random number generator means our competitions are as clear, fair and transparent as possible. 

So don’t worry about how many tickets have sold, the numbers are always random.

Simply head to the competition page, answer the question correctly and purchase your ticket(s). 

Existing customers will be asked to log into their account. If you’re a new customer, you will need to enter your details to sign up. 

After completing your purchase, you will be sent an email confirming your order details and ticket number(s). If you have answered the question correctly, you will be entered into the prize draw – good luck! If you have not answered correctly, you will not be entered into the draw. 

If you haven’t received an email from us confirming your entry, please check your spam folder. If it’s not there, please email us at [email protected]