Our most frequently asked questions
Simply head to the competition page, answer the question correctly and purchase your ticket(s). Once your order completes our checkout system will randomly assign you your ticket numbers and they will appear in your “My Account” section under “My Entries”.
Each competition has a different draw date. We host regular draws on Monday and Thursday every week but we also host extra bonus draws that we would notify you of via email. To see the draw date, simply head to page for the prize competition you have entered and click the competition details tab to see the draw date. Alternatively, if you already have tickets you can see these details in your account under ‘My Entries’.
The draw date may be brought forward if the tickets sell out sooner.
We have NEVER extended the competition end date and we NEVER will.
The only reason we would ever be forced to delay a draw is due to circumstances outside of our control. This could be a technical issue, health or unavoidable circumstances.
Please Note: The competition end date would still not be extended. Ticket sales will close on the date we advertise. But there may be a delay in carrying out the live draw.
We understand that there is plenty of shady businesses on the internet but rest assured you can trust that our competitions are legitimate and we are real people, sourcing real guitars for real winners.
We are very front facing in our business, in fact after years of playing in bands, Sam, Andy & Dan often joke that this is the most famous they’ve ever been!
So there is no hiding behind closed doors here. We are available to contact any time.
Simply put, it means we have already run competitions for these types of prizes before. So the draw number refers to the 2nd, 3rd, 4th or even 30th time we have run a competition for that product. We do this so you know exactly what competition you have entered for.
Some great examples are the Boss Waza Airs or our Music Production Bundles. Both of these are so popular! They always sell out fast so we will carry on giving people the chance to win them. At the time of writing this we have had over 30 people win a set of Waza Air headphones!
We have NEVER extended a competition and NEVER will. Regardless of how many tickets sell the entries will close when the timer runs out. Most of the time our tickets sell out long before the timer runs out and often draws get brought forward. However, if the tickets don’t sell out we will do the draw no matter what.
There are no rubbish cash alternatives here. If we don’t sell enough tickets to cover the cost of the prize you still get the prize. If the tickets don’t sell out then that’s our problem, not yours.
If you have clicked the link in the gift card email and you can see it has been activated in the gift card section of your account, but the balance is showing as £0.00 simply log out and log back in to refresh this.
If you are still having trouble email us at firstname.lastname@example.org
Of course we will. We will do everything we can to get in touch with you so please make sure all your details are correct when purchasing your ticket. Initially we email the winners requesting some confirmation details and will then follow up with a call if we don’t hear back.
Not necessarily. We offer a range of prizes from old vintage guitars to brand new ones so please see any information, photos and videos relating to the competition.
We aim to deliver most prizes within one week of the live draw. This isn’t always possible but we try our best.
Our competitions close when either all of the tickets are sold or the timer runs out. We never have and never will extend a competition deadline. One each competition you can click the competition details section to see the planned draw date, but please remember if the tickets sell out early we may bring the draw forward. We announce draw to our mailing list and on our Facebook page.
The number of entries available to buy is different for each prize. There is always a limit of how many each person can purchase for each competition.
Our competitions run on a professionally developed platform and you are randomly assigned numbers when you purchase your tickets. This adds another layer for randomness. Randomly assigned numbers, live draws and using Googles random number generator means our competitions are as clear, fair and transparent as possible.
So don’t worry about hoe may tickets have sold, numbers are always random.
We know there are plenty of shady competition companies out there on the internet but you can rest assured we are not one of them.
Over the last 2 years, we have built a huge trusted audience.
Everyone who works at Guitar Gear Giveaway is a front-facing member of the team. You will see us all chatting in the comment, getting involved in our interactive live draws and publishing content to our youtube channel – Guitar Talk. We aren’t hiding behind a laptop screen, we are real people.
If you have any questions don’t hesitate to reach out.